Most frequently asked questions
What if the guest doesn’t want to order himself or does not have a phone?
In this case, the waiter can order instead of the guest on his/her mobile phone.
In which language(s) can guest order?
Guest can order in any language he/she wants to order by choosing the language in the drop-down menu.
In which language waiter, bar and kitchen receive the order from the guest?
The staff is receiving the guest order in the chosen language (their own mother language).
How can a guest call the waiter if he/she has some questions?
There is an option of calling the waiter by pressing a button.
Can anyone see the order from the guest (is guest privacy in any jeopardy)?
Nobody, except from the staff in the restaurant, can see the guest order.
In a situation when more people are ordering together in one table, can everyone pay only his/her own bill?
Every guest can order individually and pay his/her own bill.
How can a guest know if his/her order is accepted and being prepared?
The guest can monitor the status of his/her order on the personal device (mobile phone or tablet) from starting the order until the delivery.